{"id":3655,"date":"2026-10-18T21:22:49","date_gmt":"2026-10-18T21:22:49","guid":{"rendered":"https:\/\/multirayacouture.com\/?page_id=3655"},"modified":"2026-10-18T21:38:06","modified_gmt":"2026-10-18T21:38:06","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/multirayacouture.com\/en\/libro-de-reclamaciones\/","title":{"rendered":"LIBRO DE RECLAMACIONES"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3655\" class=\"elementor elementor-3655\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee17ec4 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"ee17ec4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adbd16e elementor-widget elementor-widget-shortcode\" data-id=\"adbd16e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"flrperu-form-wrap flrperu-style-custom flrperu-container-background flrperu-button-width-auto\">\n\t\n\t<header class=\"flrperu-form-header\">\n\t\t<p>Conforme a lo establecido en el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, esta instituci\u00f3n cuenta con un libro de reclamaciones a su disposici\u00f3n.<\/p>\n\t\t<div class=\"flrperu-company-data\">\n\t\t\t\t\t\t\t<span><strong>Raz\u00f3n social:<\/strong> multirayacouture<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<span><strong>Fecha:<\/strong> October 20, 2026<\/span>\n\t\t<\/div>\n\t<\/header>\n\n\t<form class=\"flrperu-form\" method=\"post\" action=\"https:\/\/multirayacouture.com\/wp-admin\/admin-post.php\" novalidate>\n\t\t<input type=\"hidden\" name=\"action\" value=\"flrperu_submit_claim\">\n\t\t<input type=\"hidden\" name=\"flrperu_form_url\" value=\"https:\/\/multirayacouture.com\/en\/wp-json\/wp\/v2\/pages\/3655\">\n\t\t<input type=\"hidden\" id=\"flrperu_nonce\" name=\"flrperu_nonce\" value=\"09a1249bb3\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/3655\" \/>\t\t<p class=\"flrperu-hp\" aria-hidden=\"true\">\n\t\t\t<label for=\"flrperu_hp_website\">Deja este campo vac\u00edo<\/label>\n\t\t\t<input id=\"flrperu_hp_website\" type=\"text\" name=\"flrperu_hp_website\" tabindex=\"-1\" autocomplete=\"new-password\" value=\"\">\n\t\t<\/p>\n\n\t\t<section class=\"flrperu-section\">\n\t\t\t<h3>1. Identificaci\u00f3n del cliente reclamante<\/h3>\n\t\t\t<div class=\"flrperu-grid\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_consumer_first_names\">Nombres <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t\t<input id=\"FLRPERU_consumer_first_names\" type=\"text\" name=\"consumer_first_names\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_consumer_last_names\">Apellidos <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t\t<input id=\"FLRPERU_consumer_last_names\" type=\"text\" name=\"consumer_last_names\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_consumer_phone\">Tel\u00e9fono <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t\t<input id=\"FLRPERU_consumer_phone\" type=\"tel\" name=\"consumer_phone\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_consumer_email\">Email<\/label>\n\t\t\t\t\t\t\t<input id=\"FLRPERU_consumer_email\" type=\"email\" name=\"consumer_email\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"flrperu-grid flrperu-grid-3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_department\">Departamento <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t\t<input id=\"FLRPERU_department\" type=\"text\" name=\"department\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_province\">Provincia <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t\t<input id=\"FLRPERU_province\" type=\"text\" name=\"province\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_district\">Distrito <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t\t<input id=\"FLRPERU_district\" type=\"text\" name=\"district\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"flrperu-grid\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field flrperu-full\">\n\t\t\t\t\t\t<label for=\"flrperu_consumer_address\">Direcci\u00f3n <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t<textarea id=\"flrperu_consumer_address\" name=\"consumer_address\" rows=\"3\" placeholder=\"\"><\/textarea>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t<label for=\"flrperu_document_type\">Tipo de documento <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t<select id=\"flrperu_document_type\" name=\"document_type\">\n\t\t\t\t\t\t\t<option value=\"\">Selecciona<\/option>\n\t\t\t\t\t\t\t<option value=\"dni\">DNI<\/option>\n\t\t\t\t\t\t\t<option value=\"ce\">Carn\u00e9 de extranjer\u00eda<\/option>\n\t\t\t\t\t\t\t<option value=\"passport\">Pasaporte<\/option>\n\t\t\t\t\t\t\t<option value=\"ruc\">RUC<\/option>\n\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t<label for=\"flrperu_document_number\">N\u00famero de documento <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t<input id=\"flrperu_document_number\" type=\"text\" name=\"document_number\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t<label for=\"flrperu_claim_reason\">Motivo de reclamo <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t<select id=\"flrperu_claim_reason\" name=\"claim_reason\">\n\t\t\t\t\t\t\t<option value=\"\">Selecciona<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"comercial\">Comercial<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"postventa\">Postventa<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"repuestos\">Repuestos<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field flrperu-full flrperu-radio-field\">\n\t\t\t\t\t\t<span class=\"flrperu-label\">\u00bfEs menor de edad? <span class=\"flrperu-required\">*<\/span><\/span>\n\t\t\t\t\t\t<span class=\"flrperu-radio-options\">\n\t\t\t\t\t\t\t<label class=\"flrperu-inline\"><input type=\"radio\" name=\"is_minor\" value=\"0\" checked> No<\/label>\n\t\t\t\t\t\t\t<label class=\"flrperu-inline\"><input type=\"radio\" name=\"is_minor\" value=\"1\"> S\u00ed<\/label>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/section>\n\n\t\t<section class=\"flrperu-section flrperu-guardian-fields\" hidden>\n\t\t\t<h3>Datos del apoderado<\/h3>\n\t\t\t<div class=\"flrperu-grid\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_guardian_first_names\">Nombres del apoderado<\/label>\n\t\t\t\t\t\t\t<input id=\"FLRPERU_guardian_first_names\" type=\"text\" name=\"guardian_first_names\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_guardian_last_names\">Apellidos del apoderado<\/label>\n\t\t\t\t\t\t\t<input id=\"FLRPERU_guardian_last_names\" type=\"text\" name=\"guardian_last_names\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_guardian_phone\">Tel\u00e9fono del apoderado<\/label>\n\t\t\t\t\t\t\t<input id=\"FLRPERU_guardian_phone\" type=\"tel\" name=\"guardian_phone\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_guardian_email\">Correo electr\u00f3nico del apoderado<\/label>\n\t\t\t\t\t\t\t<input id=\"FLRPERU_guardian_email\" type=\"email\" name=\"guardian_email\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t<label for=\"flrperu_guardian_document_type\">Tipo de documento del apoderado<\/label>\n\t\t\t\t\t\t<select id=\"flrperu_guardian_document_type\" name=\"guardian_document_type\">\n\t\t\t\t\t\t\t<option value=\"\">Selecciona<\/option>\n\t\t\t\t\t\t\t<option value=\"dni\">DNI<\/option>\n\t\t\t\t\t\t\t<option value=\"ce\">Carn\u00e9 de extranjer\u00eda<\/option>\n\t\t\t\t\t\t\t<option value=\"passport\">Pasaporte<\/option>\n\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t<label for=\"flrperu_guardian_document_number\">N\u00famero de documento del apoderado<\/label>\n\t\t\t\t\t\t<input id=\"flrperu_guardian_document_number\" type=\"text\" name=\"guardian_document_number\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field flrperu-full\">\n\t\t\t\t\t\t<label for=\"flrperu_guardian_address\">Domicilio del apoderado<\/label>\n\t\t\t\t\t\t<textarea id=\"flrperu_guardian_address\" name=\"guardian_address\" rows=\"3\" placeholder=\"\"><\/textarea>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\n\t\t<section class=\"flrperu-section\">\n\t\t\t<h3>2. Identificaci\u00f3n del bien contratado<\/h3>\n\t\t\t<div class=\"flrperu-grid\">\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t<label for=\"flrperu_good_type\">Producto o Servicio <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t<select id=\"flrperu_good_type\" name=\"good_type\">\n\t\t\t\t\t\t\t<option value=\"\">Selecciona<\/option>\n\t\t\t\t\t\t\t<option value=\"producto\">Producto<\/option>\n\t\t\t\t\t\t\t<option value=\"servicio\">Servicio<\/option>\n\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t<label for=\"flrperu_currency\">Tipo de moneda<\/label>\n\t\t\t\t\t\t<select id=\"flrperu_currency\" name=\"currency\">\n\t\t\t\t\t\t\t<option value=\"PEN\" selected>Soles (PEN)<\/option>\n\t\t\t\t\t\t\t<option value=\"USD\">D\u00f3lares (USD)<\/option>\n\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t<label for=\"flrperu_claimed_amount\">Monto<\/label>\n\t\t\t\t\t\t<input id=\"flrperu_claimed_amount\" type=\"number\" name=\"claimed_amount\" value=\"\" placeholder=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field flrperu-full\">\n\t\t\t\t\t\t<label for=\"flrperu_good_description\">Descripci\u00f3n <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t<textarea id=\"flrperu_good_description\" name=\"good_description\" rows=\"3\" placeholder=\"\"><\/textarea>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\n\t\t<section class=\"flrperu-section\">\n\t\t\t<h3>3. Detalle de la reclamaci\u00f3n y pedido del cliente<\/h3>\n\t\t\t\t\t\t\t<div class=\"flrperu-help\"><p>Reclamo: disconformidad relacionada a productos o servicios.<br \/>\nQueja: disconformidad no relacionada a productos o servicios, malestar o descontento respecto a la atencion al publico.<\/p>\n<\/div>\n\t\t\t\t\t\t<div class=\"flrperu-grid\">\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field flrperu-full flrperu-radio-field\">\n\t\t\t\t\t\t<span class=\"flrperu-label\">Reclamo o Queja <span class=\"flrperu-required\">*<\/span><\/span>\n\t\t\t\t\t\t<span class=\"flrperu-radio-options\">\n\t\t\t\t\t\t\t<label class=\"flrperu-inline\"><input type=\"radio\" name=\"claim_type\" value=\"reclamo\"> Reclamo<\/label>\n\t\t\t\t\t\t\t<label class=\"flrperu-inline\"><input type=\"radio\" name=\"claim_type\" value=\"queja\"> Queja<\/label>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field flrperu-full\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_claim_detail\">Detalle <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t\t<textarea id=\"FLRPERU_claim_detail\" name=\"claim_detail\" rows=\"4\" placeholder=\"\"><\/textarea>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field flrperu-full\">\n\t\t\t\t\t\t\t<label for=\"FLRPERU_claim_request\">Pedido <span class=\"flrperu-required\">*<\/span><\/label>\n\t\t\t\t\t\t\t<textarea id=\"FLRPERU_claim_request\" name=\"claim_request\" rows=\"4\" placeholder=\"\"><\/textarea>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flrperu-field flrperu-full\">\n\t\t\t\t\t\t<span class=\"flrperu-label\">Firma digital <span class=\"flrperu-required\">*<\/span><\/span>\n\t\t\t\t\t\t<div class=\"flrperu-signature-box\" data-required=\"1\">\n\t\t\t\t\t\t\t<canvas class=\"flrperu-signature-pad\" width=\"900\" height=\"260\" tabindex=\"0\" aria-label=\"Firma digital\"><\/canvas>\n\t\t\t\t\t\t\t<div class=\"flrperu-signature-actions\">\n\t\t\t\t\t\t\t\t<button type=\"button\" class=\"flrperu-secondary-button flrperu-clear-signature\">Limpiar firma<\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-signature-error\" hidden>Debes registrar tu firma digital antes de enviar.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<input type=\"hidden\" class=\"flrperu-signature-input\" name=\"signature\" value=\"\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\n\t\t\t\t\t<section class=\"flrperu-section\">\n\t\t\t\t<h3>4. Acciones Adoptadas por el Vendedor<\/h3>\n\t\t\t\t<div class=\"flrperu-grid\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field flrperu-full\">\n\t\t\t\t\t\t\t<label for=\"flrperu_seller_action_date\">Fecha<\/label>\n\t\t\t\t\t\t\t<input id=\"flrperu_seller_action_date\" type=\"date\" name=\"seller_action_date\" value=\"\" placeholder=\"\" readonly>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field flrperu-full\">\n\t\t\t\t\t\t\t<label for=\"flrperu_seller_action_description\">Descripci\u00f3n<\/label>\n\t\t\t\t\t\t\t<textarea id=\"flrperu_seller_action_description\" name=\"seller_action_description\" rows=\"3\" placeholder=\"\" readonly><\/textarea>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/section>\n\t\t\t\t\t\t\t<section class=\"flrperu-section\">\n\t\t\t\t<h3>5. Autorizo la notificaci\u00f3n del resultado del reclamo al correo consignado.<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field flrperu-radio-field\">\n\t\t\t\t\t\t<span class=\"flrperu-radio-options\">\n\t\t\t\t\t\t\t<label class=\"flrperu-inline\"><input type=\"radio\" name=\"authorized_email_notice\" value=\"1\" checked> S\u00ed<\/label>\n\t\t\t\t\t\t\t<label class=\"flrperu-inline\"><input type=\"radio\" name=\"authorized_email_notice\" value=\"0\"> No<\/label>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"flrperu-field\">\n\t\t\t\t\t\t<label class=\"flrperu-terms\"><input type=\"checkbox\" name=\"terms_accepted\" value=\"1\"> <span>He le\u00eddo y acepto los T\u00e9rminos y condiciones y las Pol\u00edticas de Privacidad.<\/span><\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/section>\n\t\t\n\t\t<div class=\"flrperu-notes\">\n\t\t\t<p>(*) Campos obligatorios.<\/p>\n\t\t\t<p>La formulaci\u00f3n del reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias ni es requisito previo para interponer una denuncia ante el INDECOPI.<\/p>\n<p>El proveedor debe dar respuesta al reclamo o queja en un plazo no mayor a quince (15) d\u00edas h\u00e1biles, el cual es improrrogable.<\/p>\n<p>El n\u00famero correlativo del reclamo ser\u00e1 generado autom\u00e1ticamente por el sistema una vez que el usuario confirme el env\u00edo del formulario.<\/p>\n\t\t<\/div>\n\n\t\t<p class=\"flrperu-actions\">\n\t\t\t<button type=\"submit\" class=\"flrperu-submit\" data-loading-text=\"Procesando envio...\" disabled>Enviar reclamo<\/button>\n\t\t<\/p>\n\t<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-3655","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/multirayacouture.com\/en\/wp-json\/wp\/v2\/pages\/3655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multirayacouture.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/multirayacouture.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/multirayacouture.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/multirayacouture.com\/en\/wp-json\/wp\/v2\/comments?post=3655"}],"version-history":[{"count":16,"href":"https:\/\/multirayacouture.com\/en\/wp-json\/wp\/v2\/pages\/3655\/revisions"}],"predecessor-version":[{"id":3691,"href":"https:\/\/multirayacouture.com\/en\/wp-json\/wp\/v2\/pages\/3655\/revisions\/3691"}],"wp:attachment":[{"href":"https:\/\/multirayacouture.com\/en\/wp-json\/wp\/v2\/media?parent=3655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}